Why Choose MysteryByte!

Quality product line

All components in our product line are reviewed when necessary. Any trends in failure rates are acted upon immediately, leaving us with a highly reliable product line that continues to improve. We do not add a part to our product line unless we feel we can stand behind it. These results in a high quality custom computer, that works as it should. You can feel confident that any selection you make on our website is a quality product.

Faster build times

By keeping inventory of our most popular parts, and maintaining a shorter supply line of the parts we need, we are able to offer pickup and ship times of 5-10 business days on nearly all our system orders. 

We want to talk to you. Give us a call or an email anytime.

We make sure we are only a phone call or email away. At MysteryByte, you can actually talk to a real person that even could be the tech that builds your new PC! We understand that personal service should be a priority for any small business. We are glad to help with any questions you have and provide as much help as needed before the sale occurs. We believe and understand that informed customers can make their best decisions when armed with the best information before any purchase is made!

Lifetime support plus 3-10 years of parts and labor warranty

When you buy a computer system from MysteryByte, we are here to help you even after your parts warranty expires. We continue to answer your questions and will move your entire working windows with programs and data to a new pc if possible when purchasing a new computer from MysteryByte. We will also try and fix your older pc so it can be re-sold or refurbished for re-use.

Clean OS installation (no “bloat ware” software)

We do not load your new system with trial software, ads and promos nagging you to purchase after the “free” time expires. No one wants a computer preloaded with that junk. It can even slow down your computer and cause problems with MS updates. We do offer some curtsey installs of free open source that are useful software packages and apps. Examples if these are: Libra Office, VLC media player, a second internet browser, and Adobe’s free PDF reader.

Latest drivers, patches and service packs applied

It is important to us that each custom computer is built with the newest software and latest drivers available. We give personal attention to each PC before it’s picked up, delivered local or ships across the Atlantic Provinces

Meticulous assembly and cable routing standards

We give a few more custom options when it comes to cases and cooling and that increase the need for good cable routing techniques. We take great effort while assembling your system to keep it clean looking. We want you to be pleased with what you see of you happen to open the sides of your computer case or look through the side glass panel. Check out some of the systems we have built for clients here!

Quality control checklist

When you're selling, building systems or preparing systems for pickup & delivery, it can be challenging to make sure nothing is overlooked when you have so many things that you want to give attention to. To ensure nothing gets missed, we have a checklist to follow in our workflow process.
keeping your system safe on its travels is our number one concern and it can be one of biggest problems in our industry. We do care about the systems we build every day and take steps to keep them safe.

Burn-in process

Your computer system is fully tested prior to pickup or delivery. All hardware parts and windows software are stress tested under heavy load to ensure reliability of real workflow or gaming conditions. Here are a few of our favorite testing and benchmarking software.
Memtest86 – FurMark – 3DMark – PassMark - BurnInTest – Cinebench - Catzilla

Backup and recovery

We also provide you with the most up to date windows system image and backup when an extra HDD is purchased. It can help you restore your system back to a date to repair issues like windows updates, viruses and failures . As a 2nd option we have also provided a windows install on USB and It will allow you to quickly wipe your hard drive and restore your operating system to exactly the way it was when you first received your PC minus your data and programs! Always call us before choosing this option and make sure your data is backed up. Also remember that moving all your files to the cloud or and external backup device and then removing them from you system is not a backup anymore. Your data needs to be in a minimum of two places at all times.